Creating people-aware IoT applications by combining design thinking and user-centered design methods

Fauquex, Milène (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Goyal, Sidhant (Department of Design, Indian Institute of Technology, Guwahati, India) ; Evéquoz, Florian (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Bocchi, Yann (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))

This article presents a methodology based on design thinking and user experience design methods for creating what we call `people-aware' IoT applications, where user needs, not technological opportunities, drive the development. This methodology is divided into 7 steps: discovery, capturing, research, design, prototype, evaluate and refine. The tools used include conventional user experience procedures such as problem identification, group brainstorming, surveys, or interviews, mixed with more IoT-specific design specificities. The results of the methodology include well-described and user-oriented scenarios meeting user's needs and also a complete toolbox to assist the implementation and the testing of abovementioned scenarios in an IoT perspective. The article describes the methodology in detail with the help of a use case conducted in a business environment available for the project that leads to the identification and partial design of concrete people-aware IoT applications in the context of a smart meeting room.

Type de conférence:
full paper
Economie et Services
HEG VS HES-SO Valais-Wallis - Haute Ecole de Gestion & Tourisme
Institut Informatique de gestion
Adresse bibliogr.:
Reston, Virginia, 12-14 December 2015
Reston, Virginia
12-14 December 2015
6 p.
Titre du document hôte:
Proceedings of the IEEE 2nd World Forum on Internet of Things (WF-IoT) 2015
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