Hotel revenue management : then, now and tomorrow

Josephi, Stan (Academy of Hotel Management, NHTV Breda University of Applied Sciences, Breda, The Netherlands) ; Stierand, Marc (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Van Mourik, Aad (Maastricht School of Management, Maastricht, The Netherlands)

Contrary to the practical application of revenue management (RM), its theoretical definition has remained virtually unchanged. Today’s data-driven approach to RM forms an integral part of management and clearly contributes to the financial performance of hotels. Its growing importance and the shifting balance between art and science in RM decision making is only partially supported by changes to its underlying process. Additional tasks place new demands on the required competences and fight for priority with the core responsibility of optimising (overall) revenue potential. This article provides a brief historic overview of hotel RM and outlines and discusses its current state as well as future challenges.


Mots-clés:
Type d'article:
scientifique
Faculté:
Economie et Services
Ecole:
EHL Ecole hôtelière de Lausanne
Classification:
Économie/gestion
Date:
2016
Publié dans
Journal of revenue and pricing management
Numérotation (vol. no.):
July 2016, vol. 15, no. 3, pp. 252–257
DOI:
ISSN:
1476-6930
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 Notice créée le 2016-11-04, modifiée le 2018-08-31

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