Is there structure in the selection interview? : evidence from hotels in Switzerland

Fernandez, Sébastien (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Pougnet, Stéphanie (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was, then, to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results obtained on 150 recruiters indicate that selection interviews are rather unstructured. They also show that selection interviews are more structured in larger hotels than in smaller hotels and in chain hotels than in independent hotels. Finally, and contrarily to one of the hypotheses, selection interviews are not more structured in four-star and five-star hotels than in three-star hotels.


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19 p.
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ISSN:
1533-2845
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 Notice créée le 2018-06-15, modifiée le 2018-12-20

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