Drivers of IT spend in hotels: : tools to refine IT expenditures

Blal, Inès (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Murphy, Hilary (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

The purpose of this study is to identify the drivers and predictors of IT spend in hotels. In this paper we take a pragmatic stand to the preparation of expenses in a hotel and suggest that because managers rely on past years’ performance to establish budgets and because of corporate politics, I T spends does not vary over short periods of time. Also we report that the hotel size, its operating type, and segment determine its IT spends. We hope that this first examination of the realities of resource allocation in hotels will trigger research on h ow to improve budgeting practices and enhance the future managerial functions within hotels.


Mots-clés:
Type de conférence:
full paper
Faculté:
Economie et Services
Ecole:
EHL Ecole hôtelière de Lausanne
Classification:
Économie/gestion
Adresse bibliogr.:
Dubai, United Arab Emirates, 6-9 October 2014
Date:
Dubai, United Arab Emirates
6-9 October 2014
2014
Pagination:
7 p.
Titre du document hôte:
Proceedings of EuroCHRIE conference 2014
Le document apparaît dans:

Note  Le statut de ce document est: non diffusé

Note: The status of this file is: restricted


 Notice créée le 2015-10-02, modifiée le 2018-02-15

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