Sociocultural hurdles of sustainable hospitality management

Binder, Annina ( Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Varga, Peter ( Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

Sustainability in the hospitality industry has been an area of growing interest among stakeholders in the last decades. However, sustainable projects that are often proposed by foreign/international stakeholders have met various obstacles during their implementation. Beyond economic and political barriers, this paper focuses on sociocultural specificities that jeopardize sustainable projects in luxury hotel settings in Bali, Indonesia. Through unique organizational and communal values such as bapakism , banjar , kira kira and suka duka , the paper highlights the complexity of the local sociocultural environment that plays a crucial role in managerial decisions at luxury hotels. Understanding these sociocultural specificities of the Balinese society will facilitate the efficient implementation of projects in the field of sustainable development. In a more general context, the research indicates the importance of both creating awareness of local sociocultural dynamics and establishing efficient intercultural communication among stakeholders that influence the future success of development projects in Bali.


Mots-clés:
Type d'article:
scientifique
Faculté:
Economie et Services
Ecole:
EHL
Classification:
Economie/gestion
Date:
2015
Publié dans
Asia-Pacific journal of innovation in hospitality and tourism
Numérotation (vol. no.):
March 2015, vol. 4, no. 1, pp. 77-92
ISSN:
2289-1471
Ressource(s) externe(s):
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 Notice créée le 2015-10-15, modifiée le 2018-12-05

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