Learning revolution not evolution : digital natives want more!

Varini, Kate (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Todeschini, Berverly (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Zumstein, Monica (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))

As learners’ access to knowledge has changed, so have their expectations of what and how they expect to learn in hospitality and tourism degree programs. This paper explores experiences of digital natives in a flipped classroom environment supported by open source technology (MOOCS, Moodle & Mahara) and Team Academy methodology. Blended learning is explored and practical experiences with experimental team activities are presented. Results show a potential the existence of a Blue Ocean, that can generate high levels of satisfaction, fast learning of tacit knowledge and the option for learners to develop tools, that can be utilised in academic and professional environments. The approach to teaching and learning here presented provides hospitality and tourism institutions with the opportunity to manage demand and supply within the dynamic world economy, by applying revenue management techniques, based on forecasted demand, willingness to pay as well as an activity based costing. The approach outlined provides cost and differentiation advantages, while widening access to university learning.


Keywords:
Conference Type:
full paper
Faculty:
Economie et Services
School:
HEG-VS
Institute:
ITO-Institut de Tourisme
Subject(s):
Economie/gestion
Publisher:
Bankok, Thailand, 11-13 May 2016
Date:
Bankok, Thailand
11-13 May 2016
2016
Pagination:
16 p.
Published in:
Proceedings of 14th APacCHRIE Conference
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2016-05-17, last modified 2019-06-11

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