000001923 001__ 1923
000001923 005__ 20181220113728.0
000001923 037__ $$aCONFERENCE
000001923 041__ $$aeng
000001923 245__ $$aNursing homes :$$bhow can residents' experience be improved?
000001923 260__ $$aBudapest, Hungary$$b26-28 October 2016$$c2016
000001923 269__ $$a2016-10
000001923 300__ $$a7 p.
000001923 506__ $$avisible
000001923 520__ $$9eng$$aThis study aims to analyze whether nursing homes residents are satisfied with the services and support they receive. Twenty-five semi-structured interviews with residents, families, and staff were conducted in Switzerland. The results indicate that the majority of the residents entered nursing homes due to a decrease in autonomy but also following a decision made by their relatives. Many of the residents acclimated themselves to their new environment although not all their needs were fulfilled. The need to maintain relationships with family and staff is crucial. The organization of activities is also necessary to residents’ stability and to ensure they continue to feel their existence has meaning and that they can still be useful. This also helps to ease the transition and ensure continuity between their home and nursing home facility. Staff and relatives work for the well-being of residents but should offer more individualized support and a more personalized welcome to their patients.
000001923 592__ $$aEHL
000001923 592__ $$cEconomie et Services
000001923 6531_ $$9eng$$anursing homes
000001923 6531_ $$9eng$$aresidents' satisfaction
000001923 655_7 $$afull paper
000001923 65017 $$aEconomie/gestion
000001923 700__ $$aRichter, Françoise$$uEcole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland
000001923 700__ $$aEtemad-Sajadi, Reza$$uEcole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland
000001923 711__ $$aEuroCHRIE 2016 Conference$$cBudapest, Hungary$$d26/10/2016 / 28/10/2016
000001923 773__ $$tProceedings of EuroCHRIE 2016 Conference
000001923 8564_ $$s76190$$uhttps://hesso.tind.io/record/1923/files/richter_nursing_homes_2016.pdf
000001923 906__ $$aGREEN
000001923 909CO $$ooai:hesso.tind.io:1923$$pGLOBAL_SET
000001923 950__ $$aI1
000001923 980__ $$aconference