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Service blueprint model :
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Service blueprint model : a tool to improve the co[...]
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Papilloud, Lucien
et al
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Papilloud_2017_service_blueprint
version 1
Papilloud_2017_service_blueprint.pdf
[1.14 MB]
22 Oct 2017, 15:19
Papilloud_2017_service_blueprint.pdf (pdfa)
[2.09 MB]
22 Oct 2017, 15:19
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