Facilitating communities of practice with causal mapping workshops

Pyrko, Igor (Department of Management Science, University of Strathclyde Business School, Glasgow, UK) ; Eden, Colin (Department of Management Science, University of Strathclyde Business School, Glasgow, UK) ; Dörfler, Viktor (Department of Management Science, University of Strathclyde Business School, Glasgow, UK) ; Stierand, Marc (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

Purpose – The purpose of this paper is to introduce a new workshop format concerned with the facilitation of Communities of Practice (CoPs). The introduced workshop format is based on a method of causal mapping, and it is aimed at helping the CoP members to understand better the possibilities of ‘making most’ of their community’s potential, as well as identify and address the possible problems and challenges which the community may be facing. Design/methodology/approach – Through theorizing, grounded in the literature on CoPs and causal mapping as well as personal experience with using causal mapping in a number of organisations, this paper contributes a new formalised way of facilitating CoPs using of causal mapping, a facilitated workshop that helps organisations to bring into action the process of ‘thinking together’, creating a sense of mutual engagement, shared repertoire, and joint enterprise that is at the very core of cultivating CoPs. Originality/value – In this paper is introduced a formalised approach for facilitating CoPs with causal mapping. We contribute to both the literature on cultivating CoPs in organisations and the literature on causal mapping. The CoP literature is in great need of formalised and practical approaches that appreciate the complexity of the CoP concept and the contextual sensitivity required for cultivating CoPs in practice. Practical implications – The formalised CoP workshop facilitated by causal mapping we introduce in this paper offers a significant help for organisations in cultivating CoPs. More generally, this type of facilitation process can be very useful whenever thinking together matters.

Conference Type:
full paper
Economie et Services
St. Petersburg, Russia, 7-9 June 2017
St. Petersburg, Russia
7-9 June 2017
13 p.
Published in:
Proceedings of the 12th International Forum on Knowledge Asset Dynamics IFKAD 2017
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 Record created 2017-10-27, last modified 2020-10-27

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