Expectation and experience : passenger acceptance of autonomous public transportation vehicles

Eden, Grace (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Nanchen, Benjamin (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Ramseyer, Randolf (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Evéquoz, Florian (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis) ; University of Fribourg, Switzerland)

Passenger acceptance is a key factor for the successful integration, uptake and use of autonomous vehicles (AVs) in the domain of public transpor-tation. Especially knowing opinions and attitudes around safety, comfort and convenience. We discuss a pilot study conducted as part of a larger research project where AVs are being tested to transport members of the general public on a specified route with designated stops. We present preliminary findings of fieldwork conducted where people were asked their opinions and attitudes both before and after riding on an AV shuttle as a passenger for the first time. This allows us to compare user expectation beforehand with actual experience after-wards.


Keywords:
Conference Type:
full paper
Faculty:
Economie et Services
School:
HEG-VS
Institute:
Institut Informatique de gestion
Subject(s):
Economie/gestion
Publisher:
Mumbai, India, 25-29 September 2017
Date:
Mumbai, India
25-29 September 2017
2017
Pagination:
4 p.
Published in:
Proceedings of the 16th IFIP TC.13 International Conference on Human-Computer Interaction - INTERACT 2017
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2017-11-11, last modified 2019-06-11

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