Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
2009
Details
Title
Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
Author(s)
Dubosson, Magali
Fragnière, Emmanuel
Fragnière, Emmanuel
Date
2009-01
Published in
In : GREGORIOU, Greg N. (ed.) Operational risk toward Basel III : best practices and issues in modeling, management, and regulation. - Hoboken : J. Wiley, p. 97-114
Faculty
Economie et Services
School
HEG - Genève
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