What is in it for me ? : middle manager behavioral integrity and performance

Way, Sean A. (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Simons, Tony (School of Hotel Administration, Cornell University, Ithaca) ; Hannes, Leroy (Rotterdam School of Management, Erasmus University) ; Tuleja, Elizabeth A. (Mendoza College of Business, The University of Notre Dame)

We propose that middle managers’ perceived organizational support enhances their performance through the sequential mediation of their behavioral integrity and follower organizational citizenship behaviors. We test our model with data collected from middle managers, their direct subordinates, and their direct superiors at 18 hotel properties in China. The current study’s findings contribute to the existing literature on perceived organizational support and behavioral integrity. They also add a practical self-interest argument for middle managers’ efforts to maintain their word-action alignment by demonstrating that middle manager behavioral integrity positively affects middle managers’ own task performance ratings, both directly and via its positive effect on subordinates’ organizational citizenship behaviors.


Keywords:
Article Type:
scientifique
Faculty:
Economie et Services
School:
EHL
Subject(s):
Economie/gestion
Date:
2018-07
Pagination:
13 p.
Published in:
Journal of Business Ethics
Numeration (vol. no.):
2018, vol. 150, no. 3, pp. 765-777
DOI:
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2018-10-12, last modified 2018-12-20

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