How paradox resolution strategies sustain tensions : an exploratory study in the context of NPD

Delley, Frédéric (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland) ; Reinmoeller, Patrick (Cranfield University, UK)

Paradoxical tensions are pervasive throughout organizations and arise from the simultaneous pursuit of conflicting objectives. While paradox theory suggests the alternating use of ‘accommodation’ and ‘choice’ strategies in response to existing tensions, little is known regarding how these strategies may, in turn, impact future levels of tension. The question of whether resolution strategies can be used as a tool to regulate the level of tension in a given task environment is an important one as tensions can either foster creativity and synergy or, conversely, trigger anxiety and inertia. Consequently, the following study investigates the causal mechanisms between the use of specific paradox resolution strategies and resulting levels of tension in the context of new product development projects.


Conference Type:
full paper
Faculty:
Economie et Services
School:
EHL
Subject(s):
Economie/gestion
Publisher:
Paris, France, 22-25 September 2018
Date:
2018-09
Paris, France
22-25 September 2018
Pagination:
31 p.
Published in:
Proceedings of the 38th SMS Annual Conference, 2018
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2018-10-26, last modified 2019-06-11

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