Perceived risks regarding the future of work in the aftermath of service digitalization : an empirical study conducted in Switzerland

Dubosson, Magali (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Fragnière, Emmanuel (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis)) ; Rochat, Denis (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))

Thanks to digital technologies, place and time have become less important than ever before. Employees have become digital nomads and are sup-posedly benefiting from this alleged increase in flexibility. However, little effort has been put forth to understand in-depth how they feel about this change. We had the ambition to listen and capture the feelings of the av-erage employee, we led semi-directive interviews of people active in the economy of services in Geneva. The results of this survey highlight a need for employees to be better informed about the potential impact of digitali-zation on their individual life, work and social conditions. Otherwise growth creation could turn into more social exclusion and turmoil.


Conference Type:
full paper
Faculty:
Economie et Services
School:
HEG-VS
Institute:
Institut Entrepreneuriat & Management
Subject(s):
Economie/gestion
Publisher:
Gothenburg, Sweden, 20-22 September 2018
Date:
2018-09
Gothenburg, Sweden
20-22 September 2018
Pagination:
19 p.
Published in:
Proceedings of the 28th RESER Conference 2018
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2018-11-22, last modified 2019-06-11

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