Perceived risks regarding the impact of digitalization on the future of work : towards a gap between the concerns of academics and workers' attitudes?

Dubosson, Magali (School of Management Fribourg, HES-SO // University of Applied Sciences Western Switzerland) ; Fragnière, Emmanuel (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis) ; University of Bath, United Kingdom) ; Rochat, Denis (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))

Thanks to digital technologies, place and time have become less important than ever before. Employees have become digital nomads, benefiting from this alleged increase in flexibility. However, little effort has been put forth to understand how they feel about this change. We led semi-directive interviews of people active in the economy of services in Geneva. The results highlight a gap between employees’ fears and feelings, and research interests that may lead to increased human-related risks.

Grâce aux technologies numériques, le lieu et le temps sont devenus moins importants pour exercer un travail. Les employés sont des nomades numériques, qui seraient de plus en plus flexibles. Des entretiens avec des travailleurs des services à Genève permettent de comprendre ce changement. On constate un décalage entre les perceptions des employés et les intérêts de la recherche académique, décalage qui pourrait entraîner une augmentation des risques d’entreprise d’origine humaine.


Keywords:
Article Type:
scientifique
Faculty:
Economie et Services
School:
HEG-FR
HEG-VS
Institute:
Institut Entrepreneuriat & Management
Subject(s):
Economie/gestion
Date:
2019-05
Pagination:
29 p.
Published in:
European Review of Service Economics and Management = Revue européenne d’économie et management des services
Numeration (vol. no.):
2019, vol. 1, no. 7, pp. 17-43
DOI:
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2019-07-22, last modified 2019-08-16

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