How can the hospitality industry help senior homes ? : the usage of connected health technologies

Etemad-Sajadi, Reza (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

The objective of this paper is to extend and apply the technology acceptance model (TAM) to connected healthcare technologies for the elderly. As far as the methodology is concerned, we distributed our survey by post. We targeted elderly people using connected health technologies (assistive alarm, telecare, sensors, etc.) at home and receiving health care at home. We received 213 questionnaires back. As we had several latent variables, we used partial least squares (PLS). The results show that the level of trust in these technologies impacts significantly the perception of usefulness and the degree of intrusiveness. In parallel, the degree of usefulness of these technologies impacts positively elderly people’s intention to accept their usage. Finally, one can claim that the perception of the social presence with the use of these technologies impacts positively the degree of perceived usefulness, trust, and intrusiveness.


Keywords:
Conference Type:
full paper
Faculty:
Economie et Services
School:
EHL
Institute:
Aucun institut
Subject(s):
Economie/gestion
Publisher:
Hong Kong, China, 22-25 May 2019
Date:
2019-05
Hong Kong, China
22-25 May 2019
Pagination:
9 p.
Published in:
Proceedings of 2019 APacCHRIE & EuroCHRIE Joint Conference
Appears in Collection:



 Record created 2019-07-24, last modified 2019-08-19

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