Proposal of a methodology to integrate the human factor in the service blueprint
2013
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Details
Title
Proposal of a methodology to integrate the human factor in the service blueprint
Date
2013-01
Published in
In : Journal of advanced management Science, 2013, Vol.1, No.2, p. 207-213
Faculty
Economie et Services
School
HEG - Genève
Record Appears in
Scientific Articles
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