Engaging pedestrians in designing interactions with autonomous vehicles

Verma, Himanshu (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis) ; University of Fribourg, Switzerland) ; Evéquoz, Florian (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis) ; University of Fribourg, Switzerland) ; Pythoud, Guillaume (University of Fribourg, Switzerland) ; Eden, Grace (Manchester Metropolitan University, UK) ; Lalanne, Denis (University of Fribourg, Switzerland)

Driverless Passenger Shuttles are operating as a public transport alternative in the town of Sion, Switzerland since June'16, and traversing the populated commercial and residential zones of the city center. The absence of a human driver and the lack of dedicated AV-pedestrian interface makes it challenging for road users (pedestrians, cyclists, etc.) to understand the intent or operational state of the vehicle and negotiate road usage. In this article, we present a co-design study aimed at informing the design of interactive communication means between pedestrians and autonomous vehicles (AVs). Conducted in two stages with the local community --which is accustomed to the AV's ecosystem and has interacted with it on a daily basis-- the study highlights the interactive experiences of road users, and furnishes contextualized design guidelines to bridge the communication with the pedestrians.


Keywords:
Conference Type:
full paper
Faculty:
Economie et Services
School:
HEG-VS
Institute:
Institut Informatique de gestion
Subject(s):
Informatique
Publisher:
Glasgow, Scotland, 4-9 May 2019
Date:
2019-05
Glasgow, Scotland
4-9 May 2019
Pagination:
6 p.
Published in:
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI'19)
DOI:
ISBN:
9781450359719
Appears in Collection:



 Record created 2020-02-07, last modified 2020-03-25

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