A serious game for studying decision making by triage nurses under stress

Hulaas, Jarle (School of Management and Engineering Vaud, HES-SO // University of Applied Sciences Western Switzerland) ; Jaccard, Dominique (School of Management and Engineering Vaud, HES-SO // University of Applied Sciences Western Switzerland) ; Fiorentino, Assunta (La Source School of Nursing, HES-SO, Lausanne) ; Delmas, Philippe (La Source School of Nursing, HES-SO, Lausanne) ; Antonini, Matteo (La Source School of Nursing, HES-SO, Lausanne) ; Vuilleumier, Séverine (La Source School of Nursing, HES-SO, Lausanne) ; Stotzer, Guy (La Source School of Nursing, HES-SO, Lausanne) ; Kollbrunner, Aurélien (La Source School of Nursing, HES-SO, Lausanne) ; Rutschmann, Olivier (Geneva University Hospital (HUG), Geneva, Switzerland) ; Simon, Josette (Geneva University Hospital (HUG), Geneva, Switzerland) ; Hugli, Olivier (Lausanne University Hospital (CHUV), Lausanne, Switzerland) ; Gilart de Keranflec'h, Charlotte (HESAV School of Health Sciences, HES-SO University of Applied Sciences and Arts Western Switzerland) ; Pasquier, Jérôme (Institute of social and Preventive Medicine, CHUV, Lausanne, Switzerland)

At patient intake in emergency departments, triage is a key step in ensuring optimal patient care and good use of hospital resources. Triage nurses must be able to make correct clinical judgements and triage decisions despite extremely stressful working conditions including noise and task interruptions. This article presents a new serious game designed to closely reproduce the conditions of a typical emergency department. Its purpose is to provide a generic testbed both for teaching and for research, notably in order to enable studying the impact of stressors on the quality of decisions made. A study involving 49 professional triage nurses shows that, despite its relatively modest technological requirements, this serious game is considered by the participants as highly attractive and very close to their professional experience.


Keywords:
Conference Type:
published full paper
Faculty:
Ingénierie et Architecture
Santé
School:
HEIG-VD
HESAV
La Source
Institute:
MEI - Media Engineering Institute
Secteur Recherche et Développement (Ra&D) de l'Institut et Haute Ecole de la Santé La Source
Publisher:
Cham, Springer
Date:
2020-12
Cham
Springer
Pagination:
10 p.
Published in:
Lecture Notes in Computer Science ; International Conference on Games and Learning Alliance (GALA) 2020, 9-10 December 2020, Online
DOI:
ISSN:
0302-9743
ISBN:
978-3-030-63463-6
Appears in Collection:

Note: The status of this file is: restricted


 Record created 2020-12-16, last modified 2021-01-05

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