The blockchain technology offers reliability, decentralization, security and credibility. Blockchain solutions can be based on smart contracts and on the use of utility tokens which may represent a utility of a company like limited fashion items, cars, car parts or even human biological samples stored in biobanks. However, decentralization comes with responsibilities: people must take care of storing those tokens in a safe place (commonly denominated as “wallets”) knowing that losing a wallet or wallet key means losing the owned tokens. This concept is still new to people and might sound scary. The success of such services relies on the extent of customers intending to adopt them and very few studies target this intention. The current research proposes a model combining of the unified theory of acceptance and usage of technology (UTAUT2) with the initial trust model (ITM) and the perceived risk construct in order to evaluate the factors affecting the behaviour and use intention of people towards a blockchain technology that enables access to biobank services. An online questionnaire was built and sent to swiss university students. The 72 results showed that simplifying the access to blockchain-based technologies will facilitate inclusion, enabling people with lower digital literacy to access these technologies.