As the European population is getting older, there is an increasing need in maintaining older adults living independently at home. Vocal assistants may offer various services that can be beneficial for senior citizens. In the context of the Silver&Home living lab, we tested the Google Home Smart speaker connected to smart lighting installation with 7 people to understand the strengths, weaknesses and possible usage for improving the quality of life of older adults. The test and the questions asked to participants were framed according to the Unified Theory on Acceptance and Use of Technology (UTAUT2). Participants generally appreciated the interaction with the smart speaker, although they also identified some barriers, such as the “OK Google” wakeword or the assistant speaking too fast for some answers. Finally, they considered it particularly adapted to people living alone.
Einzelheiten
Titel
Seniors’ perception of smart speakers: challenges and opportunities elicited in the Silver&Home Living Lab
Autor(en)/ in(nen)
Angelini, Leonardo (School of Engineering and Architecture (HEIA-FR), HES-SO University of Applied Sciences Western Switzerland) Caon, Maurizio (School of Management Fribourg, HES-SO University of Applied Sciences Western Switzerland) Michielan, Emmanuel (Pro Senectute Fribourg, Switzerland) Abou Khaled, Omar (School of Engineering and Architecture (HEIA-FR), HES-SO University of Applied Sciences Western Switzerland) Mugellini, Elena (School of Engineering and Architecture (HEIA-FR), HES-SO University of Applied Sciences Western Switzerland)
Datum
2021-06
Veröffentlich in
Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021)
Verlag
Vancouver, Canada, 13-18 June 2021
Umfang
Pp. 137-144
Vorgestellt auf
Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021), Vancouver, Canada, 2021-06-13, 2021-06-18
Sammlung und Nummer
Lecture Notes in Networks and Systems, vol. 220
Papiertyp
published full paper
Domaine
Economie et Services Ingénierie et Architecture
Ecole
HEG-FR HEIA-FR
Institut
HumanTech - Technology for Human Wellbeing Institute
Fussnote
Due to the COVID-19 outbreak, the 21st Congress of the International Ergonomics Association (IEA 2021) venue in Vancouver was cancelled. The proceedings of the online conference are however published according to the original schedule.