Le pourboire : indicateur de la qualité de service ou reflet de la personnalité des serveurs ?

Fernandez, Sébastien (Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland)

Article Type:
scientifique
Faculty:
Economie et Services
School:
EHL
Subject(s):
Economie/gestion
Date:
2016
Pagination:
9 p.
Published in:
Revue des sciences de gestion
Numeration (vol. no.):
2016, no 278-279, pp. 13-20
ISSN:
1160-7742
External resources:
Appears in Collection:



 Record created 2016-11-04, last modified 2018-12-20

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